Shipping policy
🚚 Shipping Policy
At VibeSpine, we are committed to getting your posture correction technology to you as efficiently as possible.
Free Shipping
We are pleased to offer free tracked shipping on all orders across our store. You will receive your tracking number via email as soon as your order has been dispatched.
Processing Times
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Order Processing: Orders are typically processed and prepared for shipment within 1–3 business days.
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Shipping Times: Once dispatched, estimated delivery times depend on your location. Please note that these are estimates and not guaranteed delivery dates.
Shipping Delays
While we strive to ensure timely delivery, VibeSpine is not liable for delays caused by shipping carriers, customs processing, or events outside of our reasonable control.
Order Tracking
Once your package leaves our facility, you will receive an automated email containing your tracking information. You can use this link to monitor the status and location of your shipment in real-time.
Delivery Issues
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for packages that are undelivered or lost due to incorrect address information provided by the customer. If you encounter any issues with your delivery, please contact our support team at support@vibespine.store so we can assist you.